Here's what they have to say...
We always like hearing from our customers. Your comments help us to learn what our customers expect from us. What they like...AND...what they don't like. Please let us know what you think. CLICK HERE for our feedback form. We're anxious to hear from you!
Comment from: Dawn Dawn says "When I went to chuck n eddies,Randall was very helpful and had wonderful customer service skills!! Great worker I will be back :)"
Comment from: Johnny Johnny says "This is the first time ordering from Chuck & Eddie's. Adam helped me with the parts that I needed for my 2002 Chevy Tahoe. The Customer service was GREAT... Thank you."
Comment from: Elonne Elonne says "I have bought many of parts from Chuck & Eddies and dealt with Nick several times by request after my first experience there. Nick was very helpful and has the best customer service which made me feel comfortable and assured that I made the best affordable selections. I highly recommend Chuck & Eddies and send all my friends and family members there for quality assurance and good hospitality!"
Comment from: Leshan Leshan says "They were on point, and were very helpful. I will go back there any time. Great service"
Comment from: Ayquel Ayquel says "They were very helpful, and really know their stuff. Chuck and Eddies are the best!"
Comment from: Karen Karen says "My little brother Hank lives in a small village in Kake,Alaska. And his fuel rail was no good. So he called me in Renton,Washington and I entered used fuel rail in my computer and Chuck and Eddies came up with an 800 number so I call and talked to Jimmy in parts and he said he had one in stock. I called my brother back told him I had found one and he just could not believe it, he also had my cousins in Idaho looking for that part to with no luck. So I had the part shipped to Kake,Alaska he got the part and installed it and the truck runs great Hank was so happy to get it running. The truck had belonged to my Dad and he pasted 3 years ago. It meant everything to my brother Hank to get it running. I just wanted to Thank Chuck and Eddies for the great job they had done for my family. and shipping the parts all the way to ALASKA !!!!! JOB WELL DONE THANK YOU SO MUCH!!!! Karen in Washington"
Comment from: Susan Susan says "Billy was extremely helpful and courteous with exchanging out the rim I purchased that was bent on such short notice. He got me what I needed without having to make another trip to the shop. Would definitely recommend them."
Comment from: Tim Tim says "Fuel pump went in my 03 Audi A6. Called Chuck and Eddies on a referral from a friend. Had my part in a couple of days via UPS. Although I was originally not thrilled about buying a used fuel pump, I was promised that it would be tested and will function as designed. The pump replacement was a mess as my car had almost a full tank. The job took 2.5 unpleasant hours. I finished the install praying the pump would work. Lo and behold the car fired right up. The pump arrived cleaned and tested as promised. Shipped as promised.Thank you Scott and all of the staff at Chuck and Eddies. They even took the time to track my package for me when I called. I can be a real PITA sometimes and these guys were patient and professional. I will be a return customer."
Comment from: Gary Gary says "I just called to inquire about a part for my 2001 Vw Cabrio.Spoke to Jimmy.He was very helpful and cordial.Its nice to talk to a business who makes you feel like they appreciate your business!Its not always the case with many other businesses! Thank you!"
Comment from: Sheyla Sheyla says "I have to take my time to say that yesterday August 25, I had the best experience at Chunk & Eddie from New Haven. God put the right person to help me there Chas. When I got there the piece that I need it was not at that facility and Chas did what he had it do to make sure I was satisfied with his outstanding customer service. I wish ever where I go I can find someone like Chas. Coming in to the New Haven location with someone giving me a ride. Mind you I had paid someone $50. To get me to there facility in New Haven because when I call in the morning the operator that answer the 1 888 number did not tell me what facility to go to, so I assume it was New Haven. And when I get there Chas told me I'm sorry is not here. I broke down. I wanted to cry and I felt like the world was in top of me. So when he saw me going thru that he say to wait a minute and I don't know what he did but I know that he made my day. His great customer service made my day my part was in my hands right on time when my mechanic came to fix my truck. Thanks Chas!!! Also thanks to Tim for directing me to the right person. God bless you all and great job Chas. Great team at the New Haven facility you guys ROCK!!! You all were awesome. I will recommend Chuck & Eddie to everyone. My family being going there since I was a baby. I remember my dad before he passed away this was his number 1 junk yard. And it always being ours and it will always be. Specially when you have such a great team like the New Have grew. Thanks guys!!! And once again thanks Chas God bless you and your family."
Comment from: TMB TMB says "Found a perfect replacement bumper for my truck. Staff is friendly and professional. Absolutely recommend Chuck & Eddies in Southington for all your auto needs!!! "
Comment from: Neil Neil says "Fantastic. Just received my 2004 Suzuki Verona tail light assembly and I gotta tell you I am superbly impressed!!! Great job guys & I can assure you we'll do business again!!! I give you an A+!!! Thanx again so very much. Here's wishing you continued success."
Comment from: Liz Liz says "Billy S. has been an exceptional employee and I am now a repeated customer due to his diligence in helping his customers in every way possible. I have always received great customer service and plan to continue to go to you for my future needs. Thank you."
Comment from: Adam Adam says "I bought an AC compressor for my Xterra, and I was really happy with your website! It was easy to search for the parts I needed, the prices are fair, and shipping is fast. I will definitely buy from Chuck and Eddie again!"
Comment from: Bruce Bruce says "First time I've ever ordered from Chuck and Eddies, won't be the last! Chuck and Eddies should be used as an example by which all companies run their business. Extremely fast, flawless and most of all affordable transaction. I ordered two wheels for my Crown Victoria for mounting snow tires. My order was process immediately,and I was never left guessing about my order status. Price was cheaper including the shipping than for me to have purchased these cash and carry from a local used parts shop. Wheels arrived today which took only a few days, professionally packaged, clean, and in perfect condition. Thank you very much, doing business with you is a true pleasure. I WILL BE BACK FOR MORE!"
Comment from: Tameka Tameka says "I absolutely recommend Chuck and Eddies to all my friends as well as new clients. I appreciate what they have to offer as reasonable prices especially with my Maxima. I have been able to buy parts and have not had an issue with the parts. Their return policy is reasonable, so don't go in their with an attitude especially if you don't have your receipt for a refund/exchange."
Comment from: Eddie Eddie says "Ordered a wheel on Friday and it was here on Monday. Great packaging, great quality and some fun too. Chuck and Eddie, you are my heroes!"
Comment from: Don Don says "Placed an order Monday morning. Delivered Thursday. Well packed and the box the dash was in was even tagged "Fragile! Electronics inside! Do Not Crush!" I've ordered $$$$ electronics from manufacturers that weren't packed this well. Website is easy to navigate, shipping is reasonable and parts were exactly as described. I'll be ordering again."
Comment from: Mike Mike says "GREAT TO DEAL WITH, FAST SHIPPING AND LOVE THEIR WARRANTY. I BOUGHT A USED BCM MODULE FOR MY SATURN VUE AND OTHER THAN MY KEY FOB DOESN'T WORK STILL (I ASSUME IT AND THE BCM WEREN'T COMPATIBLE), THE BCM FIXED ALL OTHER ISSUES AND THERE WERE PLENTY! I HIGHLY RECOMMEND THESE FOLKS. THEY ARE THE BEST!"
Comment from: Jimmy Jimmy says "GREAT SERVICE, CANNOT GO WRONG WITH THERE PRICING. THIS IS THE SECOND TIME RECEIVING PARTS FROM THEM.. TWO THUMBS UP!!!"
Comment from: Jim K. Jim says "Service is good, availability is good. Thank you"
Comment from: Jessie D. Jessie says "Just got my part. It was exactly what I ordered. I installed it and it worked like it should. Thanks."
Comment from: Freeport Auto & Wrecking Corp. Freeport Auto says "No fuss experience. Phoned and spoke with knowledgable person. Completed transaction and item received in two days! Awesome!!"
Comment from: Roger H. Roger says "Thank you for the quick and fast delivery of my purchased 1998 Subaru Forester Speedometer. I received it on Saturday with Holy Week closure of the Post Office adding another day to the delivery. Super quick, thank you. My plans are to have it mounted this week in Puerto Rico. "